Return & Exchange Policy


  • All items can be returned or exchanged within 30 days of the curbside pick-up date. After 30 days, returns and exchanges are not accepted.
  • Items must be in original condition — Unworn, undamaged, in original packaging.
  • Order cancellations are allowed up to 2 hours after placing the order.
  • Only in-person returns or exchanges at Central Library are available at this time.
  • APL Shop reserves the right to refund all orders not picked up within 60 days of fulfillment notification.
  • Please contact us at LibraryShop@AustinTexas.gov to initiate a return, exchange, or cancellation.